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On line Statements-What are Online Statements?Frequently Asked Questions

On line Statements are electronic copies of the BBVA account statements. There’s two versions that are online for every declaration:

  • Formal Statement – it appears the same as a duplicate of one’s paper declaration because that’s just exactly just what it really is, a duplicate of one’s paper declaration. It shows most of the exact same information that you will get on your own paper statement. The advantage of an online official statement is the fact that you can view, print or save your self a duplicate of one’s declaration at your convenience.
  • Interactive eStatement – all the given information from your own paper declaration is shown, you could connect to it to sort deals by date, quantity, or description for easier viewing. You can also review just your deposits or checks and withdrawals. It could be printed and exported in a CSV or PDF format.

What do on the web Statements appear to be?

On line Statements are presented in 2 platforms:

  • Today Official Statement – This looks exactly like the paper statement you receive. You will receive an exact copy of those images as well if you currently receive check images with your statement.
    • In the event that you get merely a declaration, (without check pictures), you will see a copy that is exact of statement.
    • To learn more about viewing Check pictures, visit the usually expected questions regarding Image Viewing.
  • Interactive eStatement -You’ll see most of the given information through the certified Statement, however it is presented in a manner that lets you connect to it. You are able to sort it, export it, save it, printing it and handle the knowledge how you need.

I actually do n’t need to get a paper declaration through the mail. Just how do I stop that?

Sign in to Online Banking and go directly to the provider Center area, where you could switch off as well as on paper statements for many or most of your internet Banking checking, savings and cash market records.

What are the results if we stop paper statements then dec >

You can easily easily and quickly prefer to receive paper statements once again by signing in to on line Banking and making that selection within the ongoing service Center part. We will enable your paper statements over the phone if you no longer have access to Online Banking, call 1-800-273-1057 and.

Which records meet the criteria for Online Statements?

On the web Statements are now available for many BBVA checking, cost cost savings and cash market reports.

We access an account that is joint on the web Banking. Can I view an Online Statement for a joint account?

Yes. Either account owner can view Online Statements. When A online declaration can be acquired, both customers can visualize it, even in the event they will have split on line Banking solutions.

Whenever could I view On Line Statements?

Current account put into a brand new online banking provider:

  • Official Online Statements for the present twelve months should be available the afternoon you add the account to your internet Banking solution.
  • Deals through the account’s past declaration period will likely be for sale in the Interactive on the web Statements on the 2nd working day following the brand brand new on line Banking solution was put up.

New account put into current or brand new on the web Banking solution:

  • Both the state and Interactive Online Statement is going official site to be offered by the termination of this very first declaration period for the account that is new.

Exactly just How many Online Statements will I have the ability to view online?

As much as 16 monthly on line Statements may be readily available for you to definitely see.

The length of time is my Online Statement available?

After 16 months, your oldest Online Statement will not be accessible to view online. You shall are able to conserve or print an Online Statement although it seems in your Online Statement list.

Exactly how much do Online Statements expense?

There is absolutely no charge to look at an on line Statement.

Just exactly How can I understand A online that is new statement willing to be looked at?

In two ways if you no longer receive paper statements, BBVA will contact you:

  • A notice will be provided for you in on the web Banking. You will see this notice into the Alerts package in the Account Overview display when you to remain to Online Banking.
  • An email shall be delivered to the email target you have got supplied us. For the security, that email message will never ever include a hyperlink to on line Banking.

Do i want any software that is special view Online Statements?

  • An email address
  • Adobe Reader latest variation – www.adobe.com
  • Windows XP/Vista/7 or maybe more and Macintosh 9.0 or maybe more
  • 64 MB RAM
  • 800×600 or more movie resolution (suggested)
  • Internet Access (28.8/56 kbps modem, cable modem, DSL, etc.)
  • 128-bit Browser; variations allow me to share supported

On Line Banking

Web browser 9.0 or maybe more

Safari 6.0 or maybe more

Mozilla Firefox 19 or more

Mozilla Firefox (all variations)

Bing Chrome 26 or maybe more

Mozilla Firefox 19 or maybe more

Opera 9.10 or maybe more
( will likely not help Bill Pay Service)

Bing Chrome 26 or more

Safari 3.0.4 for Windows or higher version that is beta will maybe not help Bill Pay solution)

Netscape 8.0+
( will perhaps not offer the Bill Pay solution)

AOL 9.0 or maybe more
( will likely not help Bill Pay Service)

or windows 7, Vista, 7 or maybe more Macintosh 10.6 or more

Ie 9.0 or more

Safari 5.1 or maybe more

Mozilla Firefox 19 or maybe more

Mozilla Firefox 19 or more

Google Chrome 26 or maybe more

Bing Chrome 26 or more

JAWS 12.0 and greater

The requirements that are minimum Web enabled mobile phones are:

Just how do on line Statements assist in preventing >

On the web Statements are encrypted and saved inside the On line bank operating system where state-of-the art protection measures are widely used to make sure your protection. User IDs and Passwords are essential to get into your on line Statement, making your data safer than it really is in your mailbox or garbage can, where identification thieves can quickly grab your paper statements.

or windows 7, Vista, 7 or maybe more Macintosh 10.6 or more